Frequently asked questions
Here is a collection of answers to the questions we are most frequently asked. You are welcome to contact us if you don’t find the answer to your particular question here.
If you have a machine to part exchange, you can enter the details and your suggested price under “Products” and the item “Your offer”, and email it to us. We will then contact you without further delay.
Yes, of course; you are welcome to view the machines here in Plaidt or on our customers’ premises at any time, by prior agreement.
Yes, we will. We will plan anything, from an individual machine to a complete laundry, in accordance with your requirements, and will also develop solutions tailored specifically to your requirements.
Many of our machines and systems are available to hire. Just contact us for an individual offer.
With pleasure. Ecotex is always on the lookout for good used machines. Send us the details of your old system. We will prepare a fair offer for you.
We will prepare an individual offer for you, based on the age and technical condition of your item.
At Ecotex, we only use the highest quality spare parts that correspond to those by the original equipment manufacturer.
Of course. With our years of experience in maintaining machines by various manufacturers, we have spares, especially electronic system components, from older control systems, which we either use as replacements in repairs or supply new.